Terms of Service

Clear terms, plainly written.

Effective November 13, 2026

1Agreement

These Terms of Service ("Terms") apply to the website design and hosting services provided by Merrick & Dahl LLC ("Merrick & Dahl," "we," "us"). "You" means the business or person buying our services. By paying for a service, checking the box to accept these Terms at checkout, or using our services, you agree to these Terms.

2Free previews

We may build a preview website for your business using publicly available information, such as your business name, phone number, location and public ratings. Previews are free, carry no obligation to buy, are not indexed by search engines, and are clearly marked as previews by Merrick & Dahl.

Photos, wording, services and prices shown in a preview are placeholders and may not reflect your actual business. If you'd like a preview of your business taken down, email hello@merrickdahl.com and we'll remove it promptly.

3Custom website

The custom website service is the design and build of one website for your business, based on your preview and the information you give us through our intake form. The price is $1,750 (US dollars), paid once.

• One round of changes. Before you pay, you can request one round of changes to the content and design. We'll make reasonable changes within the scope of the site as previewed.
• Your approval. When the changes are done, we'll ask you to review the site. Paying for the site confirms you've approved it.
• Extra work. Requests beyond the one round of changes, or for features outside the original scope (for example, online stores, booking systems or additional pages), are quoted separately before any work begins.

4Payment

Payment is due in full before we deliver your website files or launch your site. We accept credit and debit cards through our payment processor, Stripe. We never see or store your full card number. Prices don't include any taxes that may apply, which are your responsibility.

5No refunds

Because you review and approve your website before paying, all payments are final and non-refundable, including annual hosting fees. If something isn't right before you pay, tell us and we'll work with you on it, or you're free not to buy.

6Delivery & ownership

After full payment, we'll either deliver your website files to you or launch the site on hosting, whichever you choose.

• You own your website. Once paid in full, you own the website files we created for you and all content you supplied, and you may use, change or move them however you like.
• Third-party pieces. Fonts, code libraries and similar tools used in your site remain subject to their own licenses, which allow their use on your website.
• Our portfolio. We may show your finished website in our portfolio and marketing. If you'd prefer we don't, just tell us.
• Our tools stay ours. Our templates, methods and know-how remain ours and may be used for other clients, but your site's content and branding won't be.

7Your content

You're responsible for the information and materials you give us, including photos, logos, reviews, prices, licenses and claims about your business. By sending them, you confirm that they're accurate and that you have the right to use them, and you give us permission to use them to build and host your website.

You agree not to use our services for anything unlawful, deceptive or infringing. We may decline or stop work on content we reasonably believe breaks the law or someone else's rights.

8After delivery

Our custom website service ends when your site is delivered or launched. We don't provide ongoing maintenance, content updates, design changes or technical support after delivery, and hosting does not include them. If you'd like a new or redesigned site later, we're happy to quote it as a new project.

9Hosting

Hosting is optional. If you choose it, the price is $300 per year, billed annually in advance through Stripe.

• What it includes: keeping your website online on our hosting provider, a secure (https) connection, and registration and renewal of your web address (domain) for as long as hosting is active.
• Automatic renewal: hosting renews each year on the anniversary of your purchase, and your card on file is charged automatically unless you cancel first.
• Cancelling: email hello@merrickdahl.com any time before your renewal date. Your site stays online until the end of the year you've paid for. There are no partial refunds.
• Leaving with your site: when hosting ends, we'll send you your website files and help transfer your domain to you or to a registrar you choose, as long as your account is paid up.
• Missed payment: if a renewal payment fails and isn't fixed within 30 days of our notice, we may take the site offline. If it isn't fixed within 60 days, we may let the domain lapse.

10Third-party services

Our services rely on outside providers, including Stripe for payments and Cloudflare for hosting and domains. Their own terms apply to their services, and we aren't responsible for their outages, changes or decisions. Website contact forms and email forwarding depend on these providers and on your email service, so we can't guarantee that every message is delivered.

11Disclaimers

We provide our services "as is." We'll do our work carefully and professionally, but to the extent the law allows, we make no other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose or non-infringement. We don't guarantee search rankings, website traffic, new customers or revenue, or that your site will be online without interruption.

12Limitation of liability

To the extent the law allows, our total liability for any claim related to our services is limited to the amount you paid us in the 12 months before the claim arose. We aren't liable for indirect, incidental, special or consequential damages, such as lost profits, lost data or lost business, even if we were told they were possible.

You agree to cover any claims, costs and damages, including reasonable attorneys' fees, that arise from the content you provide or your use of your website.

13Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Collier County, Florida, and both parties agree to those courts' jurisdiction. Before filing any claim, each of us agrees to try in good faith to resolve the issue by email first.

14Changes & contact

We may update these Terms from time to time. The version posted here, with its effective date, applies to purchases made while it's posted. Changes won't apply retroactively to a purchase you've already made. If any part of these Terms is found unenforceable, the rest still applies. These Terms, together with your checkout receipt, are the entire agreement between us for the services you buy.

Questions? Email hello@merrickdahl.com.